Frequently Asked Questions

Find answers to common questions about Resketch. Can't find what you're looking for? Contact our support team.

How do I get started?

Upload a clear photo, choose Standard (₹99) or Premium (₹149), enter your WhatsApp number, and pay via Cashfree. Download on the success page and receive your sketch on WhatsApp.

How do I receive my image?

After payment, download your HD image on the payment success page. We also send it to the WhatsApp number you enter at checkout (utility message + image file).

Why do you need my WhatsApp number?

Your number is required so we can deliver your finished image on WhatsApp and reach you about your order. Messages are transactional only (order ready and file delivery), not marketing newsletters.

What photos work best?

Well-lit portraits with visible faces produce the sharpest sketches. JPEG, PNG, and WebP up to 20MB.

Standard vs Premium?

Standard finishes in 1–1.5 minutes with clean lines. Premium takes about 2 minutes with finer shading, edge detail, and built-in 2K upscale — better for printing larger sizes.

Can I print it?

Yes. Premium output is ideal for A4–A3 prints and framing.

Refunds?

30-day money-back guarantee if the result does not meet expectations.

Privacy?

Photos are processed securely and not used to train public models without consent.

Still Need Help?

Can't find the answer you're looking for? Our support team is here to help.

Response within 24 hours